training for custom products
Put our experience to work for you! From initial analysis through final evaluation, we can customize a training program and develop resource materials to support the implementation of new systems.
Training and Documentation Services
Needs Analysis
Design survey tools to assess:
- Technical abilities
- Learning styles
- Software/System requirements
Training Plan
- Define learning objectives
- Identify skills to be transferred
- Determine measures for successful outcomes
Materials and Resources
- Produce online documentation including user manuals, troubleshooting guides, knowledge base, and FAQ content
- Create training materials including slide decks, e-books, survey tools, evaluations, and assessments
- Develop video guides including screen captures, presentations with audio, and live demonstrations
Training Delivery
- One-on-one or small group in-person event
- Online live webinar
- Recorded online sessions for self-paced learning
Evaluation & Feedback
- Create online tools to assess competency
- Develop post-training evaluations
- Provide analysis of feedback for future training updates